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How To Retrieve Your Airtel, MTN, Glo And 9mobile Line: Complete Guide

How To Retrieve Your Airtel, MTN, Glo And 9mobile Line: Complete Guide. How To Retrieve Lost SIM Card In Nigeria. Today’s guide will teach you how to retrieve your blocked or lost SIM card 

How To Retrieve Lost SIM Card In Nigeria

Retrieve Lost SIM Card: Getting your lost SIM Card replaced is becoming something we see very often. One might think? Why pass through the stress of replacing my lost SIM card when i can easily buy a new SIM card very cheap. Well you might want to reconsider that thinking and actually go and retrieve your lost SIM card.

See Also: Best And Cheapest Data Plans in 2021 – MTN | Airtel | Glo | 9mobile

Peradventure you lost your mobile phone or perhaps it was stolen or damaged and somehow you find yourself in the position of wanting to retrieve your mobile number because you don’t want to lose people’s contacts, well this write up is to help you do just that easily, conveniently and without hassle.

See Also: How To Check NIN Online: Retrieve NIN Without Visiting Their Office

Why You Should Retrieve SIM Card

There are lots of reasons why you should go and get back your SIM card or at the least make it useless

  1. To Avoid Criminal Activities: Your lost SIM card can be used for criminal activities. And given the fact that its registered in your name, you would be held responsible. So its best you retrieve it to render any other copy of the SIM card useless.
  2. Keep In Touch: It is much easier to keep in touch with love ones as they still have the number and can easily reach out to you.
  3. Save Yourself Future Stress: Getting a new SIM card might seem easier now but it would be more stressful in the future. A new SIM card means you also have to change you Bank, Employee, School etc contact details. Well, except you like standing in the long queue of banking halls just to update your phone number, you can ignore this factor.
  4. Instant Retrieval: YES, all SIM card retrieved comes to life almost immediately.
  5. It is Easy: SIM retrieval is very much easier than most people have thought (are thinking).

Now that we have some few reasons why you should not abandon your lost SIM card. Lets show you what you need to start the SIM retrieval process and how to go about it.

NOTE: All the requirements below are peculiar to all network providers in Nigeria. And the procedure is very similar. So regardless of your network provider, the steps below will work for you.

Requirements for SIM Card Retrieval

Below are the things you need to start the process

  1. The SIM Pack or Sworn Affidavit: Yes, this will prove that you are the owner of the lost SIM card. We recommend you keep your SIM pack very well as it will save you time and money when your SIM card is lost.
  2. Means of Identification: An International Passport, Drivers License, Voters card, National Identification Number, Student ID Card, Workers ID Card will be just fine.
  3. One Passport Photograph: This is usually attached to the Sworn Affidavit in the case where SIM Pack is lost.
  4. Money: Although network providers say that SIM retrieval is free, at the customer care center they usually charge about N1,500 to N2,000. This money is converted to Airtime that is credited in your newly retrieved SIM card.
  5. Visit the nearest customer care center with the above and start the process. It takes about 30 minutes to retrieve the SIM Card and it should start working within the hour.

How To Retrieve Your Lost/Stolen MTN Line

  1. Search for the old sim pack that was stolen but if you can’t find it then simply get a piece of paper and get down these details: your full names, lost/stolen/damAged phone no, address, occupation, gender, the last amount you recharged, five numbers you often call, all the numbers on your friends and family list or some of the number son your friends and family list if you can’t remember all the numbers and the sum of #500 for the SIM replacement
  2. Go to the nearest MTN office close to you along with the paper and money. You will be asked some questions and then given a new sim and #500 recharge card. You will be charged #500 for this
  3. You can also retrieve it online by visiting the website at http://www.mtnonline,com/index.php/welcomeback.html
  4. Fill the SIM retrieve form with the following details: Title, full names, email address, birthday, alternative number for contact, information on old line such as was it stolen/lost/damaged?, phone number of the lost/stolen/damaged line, last amount recharged, three phone numbers you often call and your full phone number.

See Also: How To Link Your MTN Line to NIN: Complete Guide

How To Retrieve Your Lost/Stolen/Damaged Glo Line

  1. Photocopy your original National or Student ID card/Driver’s license/International Passport/employee ID card etc. The ID card must bear a clear and legible picture of the bearer
  2. Proof of ownership of the old line either Sworn affidavit/police report/SIM certificate/Glomobile invoice for last 3 months/Receipt of SIM purchase etc
  3. Go to the nearest Glo office with the following documents and pay the sum of #100 for the SIM replacement
  4. You can also download the SIM replacement form from the official website

See Also: How To Link Your Glo Line to NIN (See Full Details Here)

How To Retrieve Your Lost/Stolen/Damaged Airtel Line

  1. Visit the Airtel self service portal and register an account on the portal
  2. Get a new Airtel line and Register it then sign in and click on the “SIM swap” button
  3. Fill the form with the correct answers and details such as last amount recharged, three frequently called numbers and how long you last recharged the lost or damaged SIM then submit
  4. After submitting, the old SIM will be blocked and you can start using the new SIM with the old SIM’s number

See Also: How To Link Your Airtel Line to NIN (Step By Step Guide)

How To Retrieve Your Lost/Stolen/Damaged 9Mobile Line

  1. You would need the following: a new 9mobile SIM, Phone number of the old SIM, three numbers you often call, alternative number for contact, serial no of the new line, phone number of the new line, email address, full names and your date of birth.
  2. Visit the nearest 9mobile office or the website and answer the questions in the form correctly then submit
  3. Wait for 24 hours then insert the new line into your phone and start using it.

See Also: How To Link Your 9mobile Line to NIN (Step By Step Guide)


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